Privacy Policy

As of April 2026

1. Data protection at a glance

The protection of your personal data is important to us. Below we inform you about which personal data is processed when you visit our website and contact us.

Personal data is any data that can be used to personally identify you, for example, name, address, telephone number, email address or IP address.

2. Responsible person

The entity responsible for data processing on this website is:

Kevin Witt
Kevin Witt Plumbing and Heating Master Company
Wartburgstr. 52
44579 Castrop-Rauxel
Germany

Telephone: 02305 / 3556022
Mobile: 0176 / 26574121
Email: info@shk-witt.de
Website: www.shk-witt.de

3. Data Protection Officer

Our company has not appointed a data protection officer.

If you have any questions about data protection, please feel free to contact us at any time:

Kevin Witt Plumbing and Heating Master Company
Email: info@shk-witt.de

4. Hosting and technical provision of the website

Our website is hosted by the following provider:

IONOS SE
Elgendorfer Str. 57
56410 Montabaur
Germany

When you access our website, the hosting provider processes technically necessary data. This may include, in particular:

- IP address
- Date and time of access
- accessed page or file
- browser used
- operating system used
- Referrer URL
- amount of data transferred

The processing is carried out to technically provide the website, to ensure the stability and security of the website, and to be able to trace possible disruptions or attacks.

The legal basis is Article 6(1)(f) GDPR. Our legitimate interest lies in the secure and functional provision of our website.

Where necessary, a data processing agreement exists with the hosting provider in accordance with Article 28 GDPR.

5. Contact via contact form

When you contact us via the contact form on our website, we process the data you enter to handle your request.

In particular, the following data may be processed:

- Name
- E-mail address
- Telephone number
- Content of your message
- Time of the request

The data submitted via the contact form will be sent to our email address info@shk-witt.de and processed there to handle your request.

The legal basis is Art. 6 para. 1 lit. b GDPR, insofar as your request relates to an offer, an order, maintenance, a repair or other pre-contractual or contractual measures.

In other cases, processing is based on Article 6(1)(f) GDPR. Our legitimate interest lies in processing and responding to your inquiry.

The data will be deleted as soon as it is no longer required for processing your request, unless there are legal retention obligations or legitimate interests in further storage.

6. Contact via email, telephone or mobile phone

When you contact us by email, telephone or mobile phone, we process the data you provide in order to handle your request.

This can include, in particular:

- Name
- Telephone number
- E-mail address
- Address, if provided
- object- or order-related information
- Content of your request

The legal basis is Art. 6 para. 1 lit. b GDPR, insofar as the contact is made for the purpose of carrying out pre-contractual measures or fulfilling a contract.

In other cases, processing is based on Article 6(1)(f) GDPR. Our legitimate interest lies in the proper handling of your request and in our operational organization.

7. Contact via WhatsApp

Our website may contain a link to contact us via WhatsApp.

If you use WhatsApp, the respective provider's privacy policy also applies. When using WhatsApp, personal data, in particular phone number, communication content, metadata, and technical information, may be processed by the provider.

Using WhatsApp is voluntary. You can also contact us by phone or email at any time.

If you contact us via WhatsApp, we will process your information to handle your request.

The legal basis is Article 6(1)(b) GDPR, insofar as your inquiry relates to an order, offer, or contract. In all other cases, the legal basis is Article 6(1)(f) GDPR. Our legitimate interest lies in simple and fast communication with prospective and existing customers.

8. Google Maps

Our website may include Google Maps to show our location and make it easier for you to find us.

The provider is:

Google Ireland Limited
Gordon House
Barrow Street
Dublin 4
Ireland

When you access a page with an embedded Google Maps map, personal data may be transmitted to Google. This may include, in particular, your IP address, location data, device information, and usage data. Transmission to servers of Google LLC in the USA cannot be ruled out.

Google Maps is used, provided the map function is activated on our website, to show you our location and how to get here.

The legal basis is your consent pursuant to Art. 6 para. 1 lit. a GDPR, provided that the map is only loaded after your consent.

If the map is loaded without prior consent, processing is based on Article 6(1)(f) GDPR. Our legitimate interest lies in providing a user-friendly display of our location. We recommend embedding the map only after obtaining consent or via a two-click solution, if possible.

For more information, please see Google's privacy policy:
https://policies.google.com/privacy?hl=de

9. Links to Facebook and Instagram

Our website contains links to our Facebook and Instagram profiles.

The provider is:

Meta Platforms Ireland Limited
Merrion Road
Dublin 4
D04 X2K5
Ireland

As long as you do not click on the links, to our knowledge no personal data will be transferred to Meta via these links alone.

If you click on a link to Facebook or Instagram, you will leave our website. The respective provider is generally responsible for the subsequent data processing on those platforms.

Please note that when using Facebook or Instagram, Meta may process personal data. This may include, in particular, usage data, device information, IP address, and communication data.

Further information can be found in Meta's privacy policy:
https://www.facebook.com/privacy/policy/

10. Cookies

Our website may use cookies.

Cookies are small text files that are stored on your device. Some cookies are technically necessary for a website to function properly. Other cookies can be used for analysis, displaying external content, or for marketing purposes.

Technically necessary cookies are processed on the basis of Article 6(1)(f) GDPR. Our legitimate interest lies in the technically flawless and user-friendly provision of our website.

Insofar as cookies are used that are not technically necessary, their use is based solely on your consent in accordance with Art. 6 para. 1 lit. a GDPR and in accordance with the provisions of the TDDDG.

You can adjust your browser settings to block or delete cookies. However, this may limit the functionality of some website features.

11. IONOS WebAnalytics / Statistical Analysis

IONOS websites can perform statistical analysis of visitor access via IONOS WebAnalytics or comparable technical analyses, provided this function is activated in the respective website or hosting package.

In particular, the following data may be processed:

- Pages visited
- Browser type and browser version
- operating system used
- Referrer URL
- Time of server request
- IP address in abbreviated or anonymized form

According to IONOS, the evaluation is carried out in particular for technical optimization and statistical analysis of the website.

The legal basis is Article 6(1)(f) GDPR. Our legitimate interest lies in the secure, stable, and economical provision and optimization of our website.

If no statistics function is used, no corresponding evaluation takes place.

12. Google Fonts / Fonts

Our website may use fonts to ensure a consistent and appealing presentation.

As long as fonts are embedded locally on our server, no data transfer to Google takes place in connection with the fonts.

If Google Fonts are loaded externally from Google servers, a connection to Google may be established when the website is accessed. In particular, the visitor's IP address may be transmitted to Google.

The provider is:

Google Ireland Limited
Gordon House
Barrow Street
Dublin 4
Ireland

The legal basis for displaying the website is Article 6(1)(f) GDPR. Our legitimate interest lies in a uniform and user-friendly presentation of our website.

We recommend embedding fonts locally whenever possible.

13. Reference images and construction site photos

In the future, our website may display images of completed work, construction sites, or reference projects.

Insofar as images show recognizable persons, private living areas, house numbers, license plates or other personal or object-related data, publication will only take place after prior consultation and, where necessary, with the consent of the persons concerned.

The legal basis in these cases is Article 6(1)(a) GDPR.

Consent given can be revoked with effect for the future.

14. No newsletters and no online appointment booking

We currently do not offer a newsletter or online appointment booking on this website.

15. Data Sharing

Personal data will only be disclosed if this is necessary for processing your request, for fulfilling the contract, for complying with legal obligations or on the basis of a legitimate interest.

Data may be shared in particular with:

- technical service providers and hosting providers
- Suppliers or wholesalers, insofar as necessary for order processing
- Tax consulting or accounting
- Authorities, where legally required
- other service providers, insofar as they are necessary for the provision of services

Your data will not be shared beyond this without your consent, unless there is a legal obligation or other legal basis.

16. Storage duration

We only store personal data for as long as is necessary for the respective purpose.

Data from inquiries will be deleted as soon as the inquiry has been fully processed and there are no legal retention obligations or legitimate interests in further storage.

Documents relevant to business and tax law, such as offers, invoices, order documents or business letters, may be stored for longer periods due to legal retention requirements.

17. Legal basis for processing

Insofar as we obtain consent, processing is based on Article 6(1)(a) GDPR.

Insofar as processing is necessary for the performance of a contract or for the implementation of pre-contractual measures, the processing is based on Article 6(1)(b) GDPR.

Insofar as we are legally obliged to process data, the processing is carried out on the basis of Art. 6 para. 1 lit. c GDPR.

Insofar as processing is necessary for the purposes of legitimate interests, the processing is based on Article 6(1)(f) GDPR.

18. Your rights

Subject to the legal requirements, you have the following rights:

- Right to information about the personal data stored by us
- Right to rectification of inaccurate or incomplete data
- Right to erasure of personal data
- Right to restriction of processing
- Right to data portability
- Right to object to certain processing activities
- Right to revoke consent given with effect for the future
- Right to lodge a complaint with a data protection supervisory authority

You can contact us at any time to exercise your rights:

Kevin Witt Plumbing and Heating Master Company
Email: info@shk-witt.de

19. Right to object pursuant to Article 21 GDPR

If we process personal data on the basis of Article 6(1)(f) GDPR, you have the right to object to this processing at any time on grounds relating to your particular situation.

If you object, we will no longer process your personal data unless there are compelling legitimate grounds for the processing or the processing serves the purpose of establishing, exercising or defending legal claims.

20. Revocation of consent

If processing is based on your consent, you can revoke this consent at any time with effect for the future.

The lawfulness of the processing carried out until the revocation remains unaffected by the revocation.

21. Right to lodge a complaint with the supervisory authority

You have the right to lodge a complaint with a data protection supervisory authority.

The responsible supervisory authority in North Rhine-Westphalia is:

State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia
Cavalry Street 2–4
40213 Düsseldorf
Telephone: 0211 / 38424-0
Website: www.ldi.nrw.de

22. Safety

We take appropriate technical and organizational measures to protect your personal data from loss, misuse, unauthorized access or unauthorized disclosure.

Please note that data transmission over the internet, for example when communicating via email, can have security vulnerabilities. Complete protection of data against access by third parties is not possible.

23. Change to this Privacy Policy

We reserve the right to amend this privacy policy if our website, services used, or legal requirements change.